788wi Privacy
Policy

1. Introduction

This Privacy Policy ("Policy") is issued by 788wi ("788wi", "we", "us", "our") and applies to all users ("you", "your", "Player") of the 788wi website at https://788wi.games and all associated services, including the online casino, live dealer tables, sports betting markets, Jackpot Slots, Ganesha Gold, Cockfighting, and all account-related features.

This Policy explains how 788wi collects, uses, stores, protects, and in limited circumstances shares the personal data of Pakistan players and other users of the platform. It should be read alongside the 788wi Terms & Conditions, which are available at https://788wi.games/terms-and-conditions.

By registering a 788wi account, completing the 788wi Login process, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

2. Data Controller

For the purposes of applicable data protection legislation, 788wi is the data controller in respect of personal data collected through the 788wi platform. This means 788wi determines the purposes for which and the means by which your personal data is processed.

If you have any questions about how 788wi processes your personal data, or wish to exercise any of your rights as described in Section 9 of this Policy, you may contact the 788wi Data Privacy team at: [email protected] (plain text — not a clickable link). Please reference "Privacy Query" in your message subject to ensure your query is directed to the correct team.

3. Personal Data We Collect

788wi collects the following categories of personal data from Pakistan players:

3.1 Registration Data

• Full legal name;
• Date of birth (used to verify that you are 18 or older);
• Email address;
• Username chosen at registration;
• Residential address (including city and province in Pakistan);
• Mobile telephone number.

3.2 Identity Verification (KYC) Data

• Government-issued identity document (e.g., CNIC — Computerised National Identity Card);
• Proof of address documentation;
• Source of funds documentation where required for high-value transactions.

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records (amounts, dates, methods);
• Payment method details — including Easypaisa account references, JazzCash wallet references, Raast IDs, and HBL or other bank account details used for transfers;
• PKR account balance history;
• USDT TRC20 wallet addresses where used.

3.4 Gaming & Betting Activity Data

• Complete betting and gaming history across all 788wi verticals;
• Game session data including duration, stake amounts in PKR, and outcomes;
• Bonus and promotion usage records;
• Responsible gaming tool settings (limits, exclusions, session timers).

3.5 Technical & Device Data

• IP address at the time of 788wi Login and during active sessions;
• Device type, operating system, and browser information;
• Session timestamps and duration;
• Cookie and tracking data as described in Section 10.

3.6 Communications Data

• Content of messages sent to 788wi support via live chat or email;
• Records of support interactions including query subject, timestamps, and resolution notes;
• Email communication preferences and marketing opt-in/out status.

4. How We Collect Your Data

788wi collects personal data through the following means:

• Directly from you: During account registration, identity verification, deposit and withdrawal requests, support interactions, and any voluntary submissions you make through the 788wi platform;
• Automatically: Through your use of the 788wi platform — including browser cookies, session tracking, device fingerprinting for fraud detection, and server log files generated when you access any page on 788wi.games;
• From third-party payment providers: Transaction confirmation data and verification status data from Easypaisa, JazzCash, Raast, HBL, and other payment partners — limited to what is necessary to process and confirm your PKR transactions;
• From identity verification services: Data returned by KYC verification providers used to confirm the accuracy of identity documents submitted during the account verification process.

5. How We Use Your Personal Data

788wi uses your personal data only for the purposes listed below. We do not use your data for purposes that are incompatible with those for which it was collected.

6. Legal Basis for Processing

788wi processes personal data under one or more of the following legal bases:

• Contract performance: Processing is necessary to enter into and perform the contractual relationship between 788wi and the player — specifically to provide access to the platform, process PKR transactions, and operate accounts;
• Legal obligation: Processing is required to comply with anti-money laundering (AML) regulations, age verification requirements, identity verification obligations, and any other applicable legal or regulatory requirements;
• Legitimate interests: Processing is necessary for the legitimate interests of 788wi, including fraud prevention, platform security, responsible gaming monitoring, and platform analytics — provided these interests are not overridden by your rights;
• Consent: Where 788wi relies on your consent as the legal basis for processing — specifically for marketing communications — you may withdraw consent at any time by contacting [email protected] or updating your account communication preferences.

7. Sharing Your Personal Data

788wi does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to contractual data protection obligations:

• Payment service providers: Easypaisa, JazzCash, Raast, HBL, and other payment partners receive transaction data necessary to process your PKR deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML service providers who assist 788wi in verifying the identity of account holders;
• Game providers: Game content providers such as Evolution, Pragmatic Play, and NetEnt may receive anonymised session data for game performance and fairness auditing purposes;
• Regulatory and law enforcement authorities: Where 788wi is legally required to disclose player information — for example, in response to a court order, regulatory investigation, or AML reporting obligation — we will comply with that legal requirement;
• Technology service providers: Cloud hosting, cybersecurity, and analytics providers who process data on 788wi's behalf under strict contractual data processing agreements;
• Professional advisers: Legal counsel, auditors, and compliance advisers, subject to professional confidentiality obligations.

8. Data Retention

788wi retains personal data for the following periods:

• Account data: For the duration of the active account relationship, plus a minimum of five (5) years following account closure — to comply with AML record-keeping obligations;
• Transaction and financial records: Minimum of five (5) years from the date of the transaction, in accordance with applicable financial record-keeping requirements;
• Identity verification documents: For the duration of the account relationship and for a minimum of five (5) years following account closure;
• Support communications: Up to three (3) years from the date of the interaction, unless a longer period is required for dispute resolution;
• Device and session data: Up to twelve (12) months from collection, after which data is aggregated and anonymised;
• Marketing consent records: Until consent is withdrawn, plus a reasonable period thereafter to document the consent history.

After the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9. Your Privacy Rights

As a 788wi user and Pakistan player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact 788wi at [email protected] with the subject line "Data Rights Request".

788wi will respond to all data rights requests within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by up to a further sixty (60) days with written notice to you. Identity verification may be required before a request is fulfilled.

10. Cookies & Tracking Technologies

788wi uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

10.1 Strictly Necessary Cookies

These cookies are essential for the 788wi platform to function and cannot be disabled. They include session authentication cookies that maintain your 788wi Login state, security cookies that protect against cross-site request forgery, and cookies that remember your language and display preferences. No personal data beyond what is technically required is collected through these cookies.

10.2 Performance & Analytics Cookies

788wi uses analytics tools to understand how Pakistan players use the platform — which game categories are most popular, where users drop out of account registration flows, and how pages perform on mobile devices common in Pakistan. This data is aggregated and anonymised where possible. Analytics cookies may be disabled through your browser settings without affecting core 788wi functionality.

10.3 Fraud Detection Technologies

788wi uses device fingerprinting and IP analysis technologies for fraud prevention and responsible gaming monitoring purposes. These technologies do not place cookies on your device but do collect technical data including IP address, device type, and browser characteristics. This processing is based on 788wi's legitimate interest in protecting the integrity of the platform and the safety of all Pakistan players.

10.4 Managing Cookies

You may manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from completing the 788wi Login process and using most platform features. Instructions for managing cookies in common mobile browsers used in Pakistan — including Chrome for Android and Safari for iOS — are available through the respective browser's help documentation.

11. Security Measures

788wi implements the following technical and organisational security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 788wi platform — the same encryption standard used by Pakistan's major banks for online transactions;
• Hashed credential storage — your 788wi Login password is never stored in plain text. It is transformed using a one-way cryptographic hash function before storage, meaning it cannot be recovered even by 788wi's own technical teams;
• Access controls — personal data is accessible only to 788wi employees and contractors whose job roles require it, on a strict need-to-know basis with role-based access permissions;
• Login anomaly detection — 788wi monitors for unusual 788wi Login patterns including logins from new devices, unusual locations, or outside your typical activity hours, and alerts you to suspicious access attempts;
• Optional two-factor authentication (2FA) — available for all 788wi accounts to add a second layer of protection beyond password-only access;
• Regular security testing — 788wi conducts periodic penetration testing and vulnerability assessments of the platform's security posture.

While 788wi takes comprehensive steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 788wi will notify affected Pakistan players without undue delay in accordance with applicable notification requirements.

12. Minors — Under 18

The 788wi platform is strictly an 18+ adult service. 788wi does not knowingly collect personal data from any person under the age of eighteen (18). If we become aware that personal data has been collected from a person under 18, we will immediately close the account, delete all associated personal data, and reverse any transactions where technically and legally possible.

Age verification is conducted as part of the 788wi registration process and during the KYC verification stage. If you are a parent or guardian and believe that a minor has registered a 788wi account, please contact us immediately at [email protected].

13. International Data Transfers

In operating the 788wi platform, your personal data may be processed in countries other than Pakistan — for example, where 788wi's technology infrastructure providers, game content providers, or KYC service providers maintain servers or processing facilities.

Where personal data is transferred internationally, 788wi takes steps to ensure that an adequate level of protection is provided, consistent with the requirements of applicable data protection laws. This may include contractual protections through standard data processing agreements with recipients. If you wish to know more about the safeguards applied to any specific international transfer, please contact 788wi at [email protected].

14. Changes to This Privacy Policy

788wi reserves the right to update or amend this Privacy Policy at any time. When material changes are made, 788wi will notify registered Pakistan players via email to their registered address and/or via a prominent in-platform notification, at least fourteen (14) days before the changes take effect.

Minor updates — such as corrections of typographical errors or clarifications that do not affect the substantive rights of players — may be made without advance notice. The effective date at the top of this Policy will always reflect when it was last updated.

We encourage all 788wi players to review this Policy periodically, particularly after receiving a change notification. Continued use of the 788wi platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.

15. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights as described in Section 9, or have a concern about how 788wi has handled your personal data, please contact us:

Privacy & Data Queries: [email protected] (plain text — not a clickable link) — subject line: "Privacy Query"

Data Rights Requests: [email protected] — subject line: "Data Rights Request"

Response Commitment: All privacy-related queries will receive an initial response within 5 business days. Formal data rights requests will be fulfilled within 30 days.

If you are not satisfied with 788wi's response to a privacy complaint, you may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction. 788wi encourages Pakistan players to contact us in the first instance so that we have the opportunity to address your concern directly.